Template notice: This informational template is not legal advice. AutoM8 should review it against its actual processes and obtain professional advice where appropriate before relying on it.
AutoM8 is a founder-led South African software development and workflow automation company serving organisations from Pretoria, Gauteng and across South Africa. This page explains our approach when you contact us through this website or through the contact details shown on it.
Information you choose to provide
When you send an enquiry, we may receive your name, email address, phone number, organisation, current website, preferred contact method, budget indication and the project details you include. You may also contact us directly by email or WhatsApp, in which case we receive the information in that conversation.
How we use enquiry information
We use this information to understand your request, respond to you, discuss a possible project, prepare a scope or quotation where requested, and communicate about an active engagement. We do not need information that is unrelated to your enquiry; please avoid sending confidential credentials or sensitive personal information through a general contact form.
Sharing and service providers
We do not sell enquiry information. We may use the communication service you choose, such as your email provider or WhatsApp, to receive and answer messages. If a project requires another provider or integration, the relevant handling should be agreed as part of that project. We do not claim that any particular provider is used beyond the communication route you select.
Retention and security
We retain enquiry messages for as long as reasonably necessary to respond, manage a prospective or active client relationship, keep appropriate business records, or resolve a query. We take reasonable practical steps to restrict access to business communications, but no online transmission or storage method can be promised to be completely secure. Ask us if you need a project-specific data-handling discussion.
Your choices and questions
You can ask what enquiry information we hold about you, request a correction, or ask us to stop using it for a follow-up that is no longer relevant, subject to records we may need to keep. Contact Autom8streamlining@gmail.com or WhatsApp +27 68 153 6136.
Cookies and analytics
This policy does not say that AutoM8 uses tracking cookies. Our Cookie Information page explains the limited position described for this website. Browser and third-party services may have their own technical processing when you follow an external link; review their policies before sharing information.
Changes to this template
We may update this page when our website or enquiry process changes. The version displayed here is the current information page for this website. If you have a question about a specific project, the agreed project documents may contain more relevant terms.